Contact Us

Have a question about our tattoo machines, starter kits, tattoo supplies, shipping, returns, refunds, or after-sales support? Yikexuanli Tattoo is here to help.

Company Information

Store Name: Yikexuanli Tattoo
Trade Name / Brand Name: Yikexuanli
Operating Company: Yiwu Ink Flow Trading Co., Ltd.
Chinese Legal Name: 义乌市墨水流动贸易有限公司

Customer Support

Email: support@yikexuanlitattoo.com
Phone / WhatsApp: +1 314 323 2976

For order questions, product support, warranty claims, missing items, damaged packages, or return requests, please contact us with your order number, product name, photos or videos of the issue, and a brief description. This helps us review your case faster.

We usually respond within 1 business day. Our support team is closed on Sundays.

Shipping Questions

Most orders are processed within 24 hours after payment is confirmed. Delivery time may vary depending on warehouse availability, destination, carrier service, customs clearance, remote area delivery, and other logistics conditions.

For more details, please review our Shipping Policy.

Returns, Refunds, and Warranty Support

Please contact us before sending any product back. Do not ship any item to us without prior approval.

Once your request is reviewed and approved, our support team will provide return instructions, warranty support details, or the correct return address if applicable.

For more details, please review our Returns and Refund Policy.

Business Address

1st Floor, No. 8, Outing Village,
Fotang Town, Yiwu, Jinhua,
Zhejiang, China

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